Advanced 60 min

Working with difficult people

Speaker(s): Larry Johnson

Difficult people--they are everywhere. Perhaps it’s a colleague who is continually disagreeable. Or it’s a subordinate who chronically complains about everything but never takes responsibility for fix...

Intermediate 90 min

Changing Behavior Why Rewards and Punishments Ofte...

Speaker(s): Rebecca Staton-Reinstein

Today's workforce is mobile and unwilling to stay in job where appreciation is rare or where the person is not making a difference. You are judged on the quality of work of your team members, which me...

Advanced 90 min

Writing the Investigation Report: Discrimination, ...

Speaker(s): Bob Oberstein

Among the many types of charges to investigate are those alleging discrimination, harassment, and bullying. Regardless of which one, all should require a professionally written report documenting not ...

Intermediate 60 min

How To Cultivate Employee Accountability

Speaker(s): Larry Johnson

Larry approaches the issue of accountability from three perspectives:1. Creating a POSITIVE environment where everyone WANTS to do their very best. Research has shown that when employees are happy, th...

Basic & Intermediate 60 min

How To Implement A Workplace Diversity And Inclusi...

Speaker(s): Catherine M. Mattice

This webinar will cover the six stages of raising awareness, implementing and measuring a successful workplace diversity program : Unmindfulness, Problematic - events occur (or don't occur), Awareness...

Advanced 60 min

PTO or Sick Vacation With Mandatory Paid Leave Gai...

Speaker(s): Bob McKenzie

In this webinar, we will be reviewing the transition from a sick/vacation policy to a PTO policy as well as making the transition from a PTO plan to a sick/vacation plan. PTO or a Paid Time Off progra...

Advanced 90 min

Harassment, Bullying, Gossip, Confrontational And ...

Speaker(s): Bruce Lee

Bad attitudes, jealousy, and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity and could even lead to being featured in the media for all the...

Intermediate 90 min

Effective Succession Planning

Speaker(s): William J. Rothwell

Succession planning has emerged as an important issue as the world’s population ages under the dual impact of falling birthrates globally and improved healthcare. No longer is it easy to assume that y...

Basic & Intermediate 75 min

Terminating Employees Safely

Speaker(s): Bob McKenzie

The concept of Employment at Will has been watered down to the point that it almost has no meaning.A comprehensive discussion on when and how to use employment at will is included in this webinar. In ...