Intermediate 90 min

Effective Succession Planning

Speaker(s): William J. Rothwell

Succession planning has emerged as an important issue as the world’s population ages under the dual impact of falling birthrates globally and improved healthcare. No longer is it easy to assume that y...

Intermediate 60 min

How To Cultivate Employee Accountability

Speaker(s): Larry Johnson

Larry approaches the issue of accountability from three perspectives:1. Creating a POSITIVE environment where everyone WANTS to do their very best. Research has shown that when employees are happy, th...

Intermediate 90 min

Changing Behavior Why Rewards and Punishments Ofte...

Speaker(s): Rebecca Staton-Reinstein

Today's workforce is mobile and unwilling to stay in job where appreciation is rare or where the person is not making a difference. You are judged on the quality of work of your team members, which me...

Intermediate 60 min

Labor Negotiations- Reaching Your Agreement

Speaker(s): Bob Oberstein

Selecting the right negotiations team, understand the union team.Preparation to negotiate, learn how to listen, understand the tactics & techniques of negotiation, learn the do's & dont's of n...

Basic & Advanced 90 min

Workplace Investigations - Witnesses Interviews

Speaker(s): Teri Morning

Many employers struggle to gather information during witness interviews in investigations. Many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming. Friend...

Intermediate 60 min

Gossip, Gab And Destructive Behaviour- How To Neut...

Speaker(s): Bruce Lee

Bad attitudes, jealousy, and disruptive behavior will sabotage your organization's morale, lower self-esteem, and reduce teamwork and productivity. When toxic behavior infects a department, managers m...

Basic & Advanced 90 min

Legal Issues Concerning Employees with Psychiatric...

Speaker(s): Janette Levey Frisch

The principles prohibiting discrimination in the workplace under Title I of the Americans with Disabilities Act (ADA) and other applicable laws originated with both physical and psychiatric disabiliti...

Basic & Intermediate 60 min

PTO or Sick Vacation With Mandatory Paid Leave Gai...

Speaker(s): Bob McKenzie

In this webinar, we will be reviewing the transition from a sick/vacation policy to a PTO policy as well as making the transition from a PTO plan to a sick/vacation plan. PTO or a Paid Time Off progra...

Basic & Intermediate 60 min

Stay Interviews- A Powerful and Low-Cost Employee ...

Speaker(s): Marcia Zidle

The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you're meeting your employees' expectations. Not just "How's it going?", but specifi...

Basic & Intermediate 120 min

Dealing with and Preventing Leave Abuse under FMLA...

Speaker(s): Janette Levey Frisch

This webinar will help you get a working knowledge of how you can minimize your company’s exposure to employee abuse of family and medical leave – be it under the FMLA, ADA, or workers’ comp or other ...

Basic & Intermediate 90 min

All About Civility - Eliminating a Culture of Goss...

Speaker(s): Bruce Lee

Bad attitudes, jealousy and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity. When toxic behaviour infects a organization at any level, mana...

Advanced 60 min

Multi-State Tax Issues for Payroll 2025

Speaker(s): Dayna J. Reum

This Webinar will cover withholding rules, reciprocity and residency definitions.

Intermediate 90 min

Mental Illness, ADAAA, and the Workplace Taking Re...

Speaker(s): Dr. Susan Strauss

More and more people are complaining of feeling depressed,hopeless and just plain out of sorts.Therapists indicate that more and more people are seeking therapy, especially since the 2016 election. Mi...

Basic & Intermediate 60 min

Become the AI-Savvy Professional Everyone Wants on...

Speaker(s): Karla Brandau

The future of work is here, and it’s intelligent. In this high-impact session, you’ll explore how AI can be your strategic partner, helping you work smarter, communicate better, and move forward faste...

Basic & Intermediate 60 min

The Fundamentals of Succession Planning

Speaker(s): Dr. B. Lynn Ware

Strong leadership is crucial to an organization functioning effectively.These key roles in your organization are critical to business planning and long-term results. Planning for leader turnover or re...

Basic & Intermediate 60 min

How HR Gets FMLA Wrong–And How to Fix It

Speaker(s): Suzanne Lucas

What You Don’t Know Could Cost You—BigThink you’ve got FMLA under control? Think again.The Family and Medical Leave Act (FMLA) is one of the most commonly mismanaged federal laws in the workplace. Why...

Intermediate 60 min

Effective Communication Skills- It’s Not What You ...

Speaker(s): Bruce Lee

Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognit...

Basic & Intermediate 60 min

What's New in Onboarding

Speaker(s): Dr. B. Lynn Ware

Join us to learn about trends, current best practices and how to organize the new hire experience in order to build commitment, confidence and competence.We will include how to integrate technology, s...

Basic & Intermediate 90 min

Management Skills for New Managers

Speaker(s): Chris DeVany

Making the Transition from Staff Member to SupervisorManagement Skills for New SupervisorsConfronting the Tough Stuff: Managing “Difficult” PeopleNew supervisors will be ready to hit the ground runnin...

Intermediate 60 min

Project Management for Administrative Professional...

Speaker(s): Rebecca Staton-Reinstein

In today's world, many operations once performed by specialists are assigned to administrative professionals as 'projects.' Unfortunately, few administrative professionals receive training or tools to...